Cloud Computing

V. CHALLENGES OF IMPLEMENTING AND MAINTENANCE

A. Human challenges- shortage of skills to fully maximize Cloud potential (i.e. shortage of personnel to design, drive, and maintain Cloud technology in the organization) B. Limited access to data- lack of enough, clean data sets to power Cloud C. Lack of emotional intelligence- cannot employ empathy in customer service D. Cost of acquiring, implementing, and maintaining Cloud computing systems are high E. Rapid technological advancement F. Limited computer power- Cloud needs high speed and processing power which is not always available G. Eroding trust- expert systems do not explain how decisions are arrived at H. Conflict with humans – AI is taking over jobs previously done by humans e.g. marketing, sales, customer service, and this will bring Cloud in direct conflict with humans for jobs I. High expectations – people expect Cloud to solve everything, to be so perfect J. Cloud errors and failures – Cloud is not perfect K. Cyberattacks, viruses, malware etc.

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